Street Time Billing Guidelines

 

Billing Policy:

CY moves: Billed to the trucker of record
Door moves: Billed to the consignee of record on the “K”Line B/L

*”K” Line will not re-bill to a 3rd party*

Free Time:

North American Import & Export

Dry: Day of pick-up plus 7 calendar days
Reefer: Day of pick-up plus 3 calendar days

Rates:

Rates Effective August 10, 2005 (based on cargo receipt date)

US Import & Export Canadian Import & Export
   
Dry: $ 85.00 per day
Reefer: $120.00 per day
Dry & Reefer: $ 22.00 per day

Empty Notifications:

All Door moves Empty Equipment Notifications must be sent to the National Equipment Department (NEQ). When an empty equipment notification is received, the per diem clock will stop and the local logistics office will be notified to arrange pick-up of the empty equipment. If the customer fails to notify NEQ properly and timely, street time charges will continue to accrue. Customers should not send notification to the local office or the trucker only. Empty equipment notification must go to NEQ in order to stop the street time clock.

Select here to send an email to our National Equipment Department
OR Fax: 1-877-442-3343

Select here for an explanation of our “Door Empty Notification policy”.

Disputes (Accounts Receivable):

CY disputes – Select here to send an email.
Door disputes – Select here to send an email.
Fax: 804-560-2290
Phone: 800-378-0939